Office Administrator & Coordinator
Key responsibilities will include:
Office Operations:
- Oversee the day-to-day operations of the office, ensuring processes and systems are efficient and effective.
- Proactive Problem Solving: Identify potential issues in office operations and implement solutions. Anticipate the needs of colleagues and leadership to enhance efficiency.
- Organisation & Prioritisation: Maintain a tidy and organised workspace, keeping track of multiple tasks and prioritising effectively.
- Health & Safety:Be our liaison with the third-party supplier to ensure all Health & Safety needs are met in line with legal and regulatory requirements.
Reception Duties:
- Act as the first point of contact for visitors, creating a welcoming and professional atmosphere. Answer and manage incoming inquiries.
- Customer Service Excellence: Ensure clients, visitors, and colleagues are treated with care and professionalism.
- Build and maintain positive relationships with internal and external stakeholders, including executives, colleagues, and clients, to support effective communication and collaboration.
Administrative Support:
- Provide high-level administrative support and diary management across the executive team, including prioritising conflicting demands and ensuring effective time management.
- Organise all logistics support for our standard governance meetings, such as Executive and Board Committees.
- Co-ordinate some travel arrangements on an ad hoc basis
- Confidentiality & Discretion: Handle sensitive and confidential information with discretion and professionalism, always maintaining confidentiality and integrity.
- Identify and resolve administrative issues and challenges proactively, exercising sound judgment and problem-solving skills to resolve problems as they arise efficiently.
What you bring
- Highly Organised: A proven ability to manage multiple responsibilities and prioritise effectively.
- Friendly & Professional: Excellent interpersonal skills focusing on providing a positive first impression.
- Proactive & Detail-Oriented: Anticipates needs, solves problems, and ensures nothing is overlooked.
- Discreet & Trustworthy: Handles confidential information with care and integrity.
- Tech-Savvy: Comfortable using office management tools and software.
- Flexible & Adaptable: Thrives in a dynamic environment with changing priorities.
- Experience in office management, reception, or administrative support.
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or other relevant software.
- Excellent verbal and written communication skills.
- A professional demeanour with a can-do attitude.
- Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
Work location
- London (5 days per week in the office)
Travel to other locations may be required on occasion.
Diversity
The Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.
About Bank of London
A Safer Model for Business Banking - Bank of London operates a distinct business model. Unlike traditional banks, it does not lend, invest, or leverage deposits. Instead, all deposits are held in full at the Bank of England, ensuring they are always available on demand. This eliminates the risk of ‘bank runs,’ offering businesses a safer, more secure banking alternative.
Along with its safe deposit model, Bank of London offers a comprehensive suite of services, including:
- Deposit-as-a-Service (DaaS) - with all client funds held with the Bank of England.
- Embedded Banking – allowing clients to provide banking solutions to their customers.
- Clearing, Payments, and Settlement for real-time solutions for regulated institutions.
- Commercial Banking - payment and cash management tailored to business needs.
Innovation Powered by Proprietary Technology - Bank of London’s growth is driven by its proprietary technology and portfolio of patents. In collaboration with SAP Fioneer, the bank has developed a state-of-the-art platform for real-time clearing, payments, and settlement. These innovations support key services like Deposit-as-a-Service and Embedded Banking, positioning Bank of London as a leader in financial innovation.
We aim to deliver exceptional service to both internal and external customers. Guided by our core values of compassion, ownership, and curiosity, we ensure excellence in everything we do. In this role, you'll have the independence to make meaningful decisions, backed by comprehensive support to help us achieve outstanding results together.